How can you supervise well?

A person looking at a document.

We want people to supervise their workers well.

This includes:

A participant smiling.

  • participants

A person pointing at themselves.

  • service providers.

A document with a light bulb on it.

We made 5 principles for people to follow.

Principles are important ideas that we should always think about.

2 people looking at a document together.

We also based our new resources on these principles.

A group of people giving a thumbs up.

1. Working together

Everyone should work together to find out how to support you best.

This includes:

  • you
  • service providers
  • workers.

A light bulb, a speech bubble and a computer.

2. Having the right skills and attitudes

A worker supporting a participant. They are both giving a thumbs up.

Everyone should know what skills and attitudes your workers need to support you well.

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You can learn more about skills and attitudes on our website.

workforcecapability.ndiscommission.gov.au/framework

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3. Respecting each other

Everyone should respect everyone else’s wishes and what’s important to them.

A worker supporting a participant.

4. Supporting each other

When you supervise someone well, you support a good relationship between:

  • workers
  • participants.

A document that says 'Feedback' with a tick and a cross on it.

5. Using feedback

Service providers should ask for feedback about how well they support:

  • you
  • their workers.

And they should use this feedback to be better.