What we heard

Checking the NDIS Practice Standards

We heard there needs to be better ways to check how well the NDIS Practice Standards are working.

We heard there needs to be better ways to check that providers are following the NDIS Practice Standards.

We heard the NDIS Practice Standards should be easier to:

  • understand

  • follow.

Creating new NDIS Practice Standards for SIL

We are creating new NDIS Practice Standards for SIL.

We heard ideas about how to make sure the new NDIS Practice Standards for SIL work well.

This includes:

  • clear guides about how to follow them

  • training for workers

  • new ways to check that providers are following the rules.

We also heard about some challenges that we might face with new NDIS Practice Standards for SIL.

For example:

  • training for providers and workers about how to use the new NDIS Practice Standards

  • getting money and other supports to make this training

  • making sure the new NDIS Practice Standards work well with different providers.

Ways to have different providers for SIL and SDA

Most people supported the idea about separating SIL and SDA.

This means that providers would not be able to offer both SIL and SDA supports.

They would only be able to offer one of these supports.

We also heard about some challenges that might happen if SIL and SDA are separated.

For example, some providers might have to stop offering some services.

We heard some people worry that people with disability might not get the support they need while SIL and SDA are separating.

These challenges could affect people with high support needs more than other people.

We heard that if SIL and SDA are separated, we should make sure there:

  • are plans to help people change their services

  • is clear information about how the rules would work

  • is a way for providers to keep doing both SIL and SDA if changing is not safe for the person.