The National Disability Insurance Scheme (NDIS) provides services and support to people with disability.

NDIS providers give services that support people with disability.

Platform Providers are online services that NDIS participants can use.

NDIS participants are people with disability who take part in the NDIS.

Platform Providers connect NDIS participants to workers they can get NDIS supports from.

Platform Providers often have a:

• website
• app.

In 2023, we looked into Platform Providers.

We found out that there is more we need to do to:

• improve Platform Providers
• make sure Platform Providers are safe.

We are going to make a rule that all Platform Providers must be registered.

When a Platform Provider is registered, they have to follow more rules.

These rules make sure services are:

• good
• safe.