What is an audit?

A man meeting with two elderly people and shaking their hands.

We sometimes check on aged care homes to find out:

  • how well they work
  • what information they keep
  • how people feel about the help they get.

We call this an audit.

A person giving 2 thumbs up with a safety icon and a tick.

Audits are important.

They help keep you safe.

A man writing on a clipboard. Above him is a rules document and a tick.

Audits help us check if your aged care home follows our rules.

3 people meeting around a table.

A group of people will do the audit.

We call them the ‘audit team’.

There are usually 2 people on the audit team.

A person thinking. There is one thought bubble with a thumbs up, and a second through bubble with thumbs down.

They know how to tell when aged care homes do a good job.

The audit team doesn’t work for:

A group of elderly people sitting around a table in an aged care home.

  • your aged care home

The NDIS Quality and Safeguards Commission logo.

  • the NDIS Commission.

How does this affect you?

A clipboard with an Audit document, a tick, and a magnifying glass.

Your aged care home will have an audit.

A calendar labelled 18 months.

This will happen every 18 months.

A person raising their hand and pointing to themselves. Above him is the audit icon with a magnifying glass.

You can take part in the audit.

But you don’t have to.

A person looking at a document.

We explain how audits work in How does an audit work?