The NDIS Code of Conduct has rules that providers and workers need to follow.

Providers and workers must respect your right to:

• be who you are
• be in control of your own life
• make decisions about things that are important to you.

Providers and workers must also respect your privacy.

Your privacy is your right to choose:

• what you want to keep safe and private
• what other people can know about you.

When providers and workers deliver your services and supports, they must:

• keep everyone safe
• do a good job.

They must do their job with care.

And have the right skills.

Providers and workers must:

• be honest
• do the right thing.

They must also be clear about their work and what you can expect from them.

Providers and workers must speak up if something might affect:

• how safe a service is
• the quality of a service.

Providers and workers must do their best to protect you from:

• violence – when someone hurts you physically

• abuse – when someone treats you badly

• neglect – when someone is not helping you the way they are supposed to help you

• exploitation – when someone takes advantage of you.

Providers and workers must also do their best to protect you from sexual misconduct.

Sexual misconduct is when someone behaves in a sexual way that is:

• against the law
• or
• not welcome.