How to interview someone online

A computer with the word 'Zoom' on the screen.

We have some tips for how to interview someone online.

For example, over Zoom.

A document with a list on it. Above the list are a participant and a worker having a conversation.

You can start by reading the tips in the section above about how to interview someone in person.

Then you can read this section.

A participant and someone else looking at a laptop together.

You should only have 2 people or less interviewing the worker online.

For example, yourself and a friend.

Otherwise, it can make the worker feel uncomfortable.

A computer with an emergency icon on the screen.

Computer problems can happen when you interview someone online.

So before you interview the worker, make sure to:

A computer with a sound icon and a video icon on the screen.

  • check your sound and video

A Wi-Fi icon and a cross next to a participant having a phone call.

  • tell the worker you will call them if your internet stops working.

A participant using a laptop and looking away from the laptop's camera. They are writing on a document.

It’s also a good idea to tell them you are still paying attention even if you look away from the camera.

For example, if you write notes about their answers.