Sometimes surveillance technology might not work as it should.

For example, when:

• the battery runs out

• the device breaks

• someone moves the device.

When this technology does not work well, NDIS providers might choose to ignore it.

For example, an NDIS provider might ignore an alarm if it goes off when it should not.

This means they might not know if the participant needs support.

There are other risks with using this technology.

Sometimes people will break the law to get a person’s information.

This means technology cannot always keep information safe.