How do you use the Guide?

A person reading a document.

We wrote an example to show how someone who is part of the NDIS workforce could use the Guide.

The people in our example aren’t real.

A person supporting another person.

Fred is an NDIS support worker who provides care to Michael.

A bath with a cross next to a foot that is dirty.

Michael refused to shower for 2 weeks.

He also had an infection in a sore.

An icon of germs.

When you have an infection, it means germs have gotten into your body. 

This can make you very sick. 

A person holding a finger up to their lips.

Fred didn’t tell anyone.

He thought he was respecting Michael’s choice.

A hospital.

Michael had to go to hospital to get treatment for his infected sore.

A speech bubble that shows a person support another person.

Fred explained what happened to his manager.

His manager is called Bess.

A person supporting another person. Above them is a thought bubble that shows a hand pointing up.

Bess showed Fred the part of the Framework about supporting people to make choices.

A hand pointing up and a safety icon.

She explained that Fred must support Michael to make his own choices.

But he must also keep Michael safe.

Bess used the Guide to help Fred find training about:

A dial split into three sections with an arrow pointing to the last section. Under the dial is an emergency icon.

  • supporting people to take risks

Safety icon

  • keeping people safe.

A speech bubble that shows an open book.

Bess asked Fred to share what he learned with other people he works with.

A website icon.

You can find the Framework on our website.

workforcecapability.ndiscommission.gov.au/ framework