What rules must your NDIS provider follow?

An NDIS provider pointing to themself with their other hand raised. Above them is a tick.

Only registered NDIS providers can use restrictive practices.

A document with a list of NDIS providers on it. Next to each provider is a ticked checkbox.

When a NDIS provider is registered it means:

  • we have checked them
  • there are certain rules they must follow.

A speech bubble that shows a hand holding someone's wrist.

Your NDIS provider must tell us when they use restrictive practices.

A folder with documents. On the folder is a hand holding someone's wrist.

They must also keep records about:

  • when they use restrictive practices
  • where they use restrictive practices
  • why they use restrictive practices.

Your NDIS providers must only use restrictive practices:

An NDIS provider supporting someone.

  • after trying other things first

A clock next to an arrow pointing down.

  • for the shortest time possible.

A person next to an NDIS provider. Above them is a stop sign and an arrow pointing down at the NDIS provider.

Your NDIS providers will work with you to:

  • stop using restrictive practices
  • use restrictive practice less.

A low risk icon next to a stop sign and problem icon.

Your NDIS provider must stop using restrictive practices when there is no risk of harm to:

  • you
  • other people.

A safety icon.

They must use restrictive practices in ways that are safe for you.

A person meeting with an NDIS provider. Above them is a speech bubble that shows a tick and cross.

You can ask your NDIS provider about what types of restrictive practices they:

  • can use
  • cannot use.

A map of Australia next to a document with a tick and list of rules.

Each state and territory government has their own rules about restrictive practices.

A government building next to an arrow pointing to a thumbs up.

This includes rules about how they approve restrictive practices.

When governments approve restrictive practices, they agree that someone can use them.