How will your NDIS provider support you?
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Your NDIS provider will work with you to give you the best support. |
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For example, they will work with you to make a service agreement. A service agreement is a document that explains what you and your provider have agreed to. |
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The service agreement should include: |
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The service agreement should also include what happens if you are not happy with the service |
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Your NDIS provider will hire workers who have the skills to:
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This includes making sure their workers know how to support your other needs – like your health. |
Finding the right support for you
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You have the right to ask your NDIS provider about:
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Your NDIS provider can help you find the right support for you. For example, if you need behaviour supports you don’t have. |
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Your NDIS provider can also help you find the right specialist behaviour support provider. |
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Specialist behaviour support providers are people or services that deliver positive behaviour supports. We also call them behaviour support providers. |
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You can find a behaviour support provider on the provider finder page of the NDIS website. www.ndis.gov.au/participants/working-providers/find-registered-provider/provider-finder |
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Your NDIS provider will work with your behaviour support provider to make a behaviour support plan. |
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A behaviour support plan explains how other people should support you to live your best life. It helps people understand your behaviour. |
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Your behaviour support plan might include restrictive practices to keep:
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Your NDIS provider will work with your behaviour support provider to learn:
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You can find out more about behaviour support plans on our website. |
If your behaviour support needs to change
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The type of support you need might change over time. |
If things in your life change, you can ask to: |
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Your NDIS provider can talk to your behaviour support provider when parts of your plan need to change. |