Providers and workers must follow the NDIS Code of Conduct.

A Code of Conduct is a list of rules about how everyone should behave.

The NDIS Code of Conduct explains:

bullet  what good support is

bullet  what you can expect from providers and workers

bullet  how to know if something is wrong. end of list

Providers and workers must tell you if they can’t deliver safe and good supports.

Providers and workers must be:

• clear
• fair
• honest.

This includes charging you a fair price for their services and supports.

Providers and workers must respect your:

• rights
• privacy.

We can take action when providers and workers break the rules.

For example, we can:

• help them understand the rules they must follow
• support them to build their skills.

We can also stop providers and workers from:

• providing some supports
• working with people with disability.

But we only do this if there is a big problem.

For example, when there is a lot of risk to participants.