Advocate

An advocate is someone who can:

• support you
• help you have your say
• give you information and advice.

Complaint

A complaint is when you tell someone that something:

• has gone wrong
• isn’t working well.

Guardian

A guardian is a person who acts and makes decisions for you.

Your guardian might be:

• a member of your family
• a friend
• chosen for you by the government.

NDIS providers

NDIS providers support people by delivering a service.

Participants

Participants are people with disability who take part in the NDIS.

Quality

Quality is about services that:

• support NDIS participants in the ways they need
• give NDIS participants choice and control.

Rights

Rights are rules about how people must treat you:

• fairly
• equally.