How can you report an issue to us?

A person using a phone.

You can call us.

1800 035 544

TTY icon.

Teletypewriter (TTY)

Call:
133 677

Ask for:
1800 035 544

A phone icon.

The National Relay Service

You can find the services on the website. www.accesshub.gov.au/about-the-nrs

Ask for:
1800 035 544

A change icon and a clock.

Our opening hours might change during daylight savings.

A website icon.

You can check what times to contact us on our website.

A computer with a form on the screen.

You can also fill out an online complaint form on our website.

A person using a phone. Next to them is a speech bubble with a language other than english in it.

There are services you can call if you speak a language other than English.

The Translating and Interpreting Service logo.

Translating and Interpreting Service (TIS)

Call:
131 450

Ask for:
1800 035 544

A price tag that says 'Free' above a group of participants.

TIS is free for NDIS participants.

The Aboriginal and Torres Strait Islander flags above a speech bubble.

You can also talk to a support person if you speak a First Nations language.

For example, your NDIS planner.

A tick in a speech bubble and an information icon inside a thought bubble.

They can help you find someone who: