The NDIS Quality and Safeguards Commission (NDIS Commission) wrote this report.

When you read the word ‘we’, it means the NDIS Commission.

We wrote this report in an easy to read way.

We use pictures to explain some ideas.

We wrote some important words in bold.

This means the letters are thicker and darker.

We explain what these words mean.

You can find out what they mean in the Word list.

This is an Easy Read summary of another report.

This means it only includes the most important ideas.

You can find the other report on our website.

www.ndiscommission.gov.au/about/corporate-documents

You can ask for help to read this report.

A friend, family member or support person might be able to help you.

We recognise Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land we live on – Australia.

They were the first people to live on and use the:

• land

• waters.

This document includes photos of Aboriginal and Torres Strait Islander people.

It might contain images of people who have passed away.