Word list

This list explains what the bold words in this report mean.

Behaviour support plan

A behaviour support plan explains how other people should support you to live your best life.

It helps people understand your behaviour.

Complaint

When you make a complaint, you tell someone that something:

  • has gone wrong
  • isn’t working well.

Data

When we talk about data, we mean:

  • facts
  • information
  • records.

Homelessness

Homelessness is when someone:

  • doesn’t have home
  • must find a place to sleep each night. 

LGBTIQA+

The letters LGBTIQA stand for lesbian, gay, bisexual, transgender, intersex, queer or questioning and asexual. 

The ‘+’ is for people who are part of the LGBTIQA+ community but don’t talk about themselves using a word from this list. 

NDIS providers

NDIS providers support people with disability by delivering a service.

Participants

Participants are people with disability who take part in the NDIS.

Platform Providers

Platform Providers are a service that participants can use to get supports online.

Quality

Quality is about receiving good services that:

  • meet the needs of people with disability
  • give people with disability choice and control.

Registered provider

Registered providers:

  • must follow certain rules that we set
  • can offer certain supports and services to participants.

Specialist disability accommodation (SDA)

SDA is housing for people with disability who need a lot of support.

Supported independent living (SIL)

SIL is help with daily tasks around your home so you can:

  • do things for yourself
  • learn new skills.