The National Disability Insurance Scheme (NDIS) supports participants across Australia.

Participants are people with disability who take part in the NDIS.

The NDIS Commission makes sure participants:

• are safe
• get good quality services.

Quality is about receiving good services that:

• meet the needs of people with disability
• give people with disability choice and control.

We make sure NDIS providers and workers are doing a good job.

NDIS providers support people with disability by delivering a service.

NDIS providers and workers must treat you:

• fairly
• equally.

We help participants speak up for themselves if someone:

• hurts them

• treats them badly

• doesn’t give them the support they promised.

We ask that NDIS providers and workers do the right thing by following certain rules.

If they don’t follow these rules, we will:

• help them learn about the rules

• ask them to fix their problems

• ask them to pay money for not following the rules

• stop them from providing certain NDIS services.