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How do we handle issues and complaints?

We work together with:

A diverse group of people pointing to themselves.

  • NDIS participants

A person with their carer and their family.

  • families and carers

3 NDIS providers.

  • NDIS providers.

We handle issues and complaints in a way that:

A safety icon above a diverse group of people with disability.

  • keeps people with disability safe

A tick in a thought bubble next to different support types.

  • helps people with disability understand how their supports should work

2 people having a conversation. Next to one of them is a cross inside a speech bubble.

  • helps people with disability when their supports don’t work like they should

A thumbs up.

  • helps make NDIS supports and services better.