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What can you do if you aren’t happy with our services?

You can tell us if you’re not happy with:

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  • the way we handled your issue

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  • our decision.

We will:

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  • look at our decision

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  • think about if we should change it.

You need to:

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  • contact us within 42 days after we tell you about our decision

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  • tell us why we should change our decision.

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You can email us to tell us you’re not happy with our decision.

reconsideration@ndiscommission.gov.au

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You can call us.

1800 035 544

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You can also send us a letter.

NDIS Quality and Safeguards Commission
PO Box 210
Penrith
NSW 2751.