We want to support participants by being a good regulator.

A regulator makes sure:

• everything works well
• everyone follows the rules.

We believe that for these rules to work well, everyone needs to know what:

• they must do
• their rights are.

This includes:

• participants

• their families and carers.

This also includes:

• providers

• governments

• the community.

It’s our job to make sure people have the right skills to provide disability supports and services.

We can do this by making sure people follow the rules.

We can also do this by supporting our staff to:

• keep participants safe

• manage problems with providers or workers.

This includes giving them:

• information

• tools and technology.

We will work with participants and providers to share information.

This will help us fix problems together.