We are lucky to have staff who care about the work they do.

And have the right skills and support to help:

• participants
• providers.

We want to keep supporting our workers to:

• do a good job
• feel good about the work they do.

This year we will start using 5 principles.

Principles are important ideas that we should always think about.

They explain what you can expect us to do.

Our 5 principles are:

1. Lead the way

We communicate and respond to support participants.

2. Build trust

We share information and do a good job to protect participants.

3. Keep learning

We focus on building and learning new skills to make our work better.

4. Use information

We use data and technology to act early and understand what participants need.

5. Stay connected

We work together as part of the NDIS to learn and change.

Each of these principles will guide how we work with:

• participants

• providers.

They will also guide how we work with other people in the community. 

And how our staff will work together.

We will make sure all our staff:

• know these principles
• follow these principles.