Interview the worker

A participant and a support worker having a conversation.

It’s a good idea to interview a worker before you hire them so you can:

  • meet them in person
  • ask them questions.

A participant and someone else having a conversation with a support worker.

You can interview someone by yourself.

Or you can interview them with help from a friend, family member or support person.

A document with a list of questions on it.

Before you interview someone, you should have a list of questions you want to ask.

And think about how the right person would answer those questions.

A support worker smiling and holding their hand out.

Interviewing someone is a way to find out:

  • who they are
  • how they’ll do the job.

Getting ready to interview someone

A phone with a call icon on the screen and an email icon.

If you want to interview a worker, you should contact them by:

  • phone
  • email.

A location icon and a clock.

You can let them know:

  • where to meet you, for example in your home or at a café
  • what time to meet
  • how long you’ll interview them.

A participant watching a support worker cutting vegetables in a kitchen.

You can let them know if you’ll ask them to do a task that will be part of the job.

For example, cooking your favourite meal.

A participant and a support worker having a conversation. Above the participant is a speech bubble with a location icon inside it.

You can ask them if there is anything they need to find the place you want to meet.

For example, directions to your home.

A participant and someone else smiling.

It’s a good idea to tell them who will be there when you interview them.

For example, yourself and a support worker who will take notes.

A website icon.

We have a tool that can help you choose good workers from the people you interview.

You can find this tool on our website.

workforcecapability.ndiscommission.gov.au/tools-and-resources/recruitment-resources/participant/review-and-shortlist-applications

Questions to ask

A document with a list of questions on it.

We’ve included some questions you could ask when you interview a worker.

A participant and a support worker smiling and sitting on a basketball court together.

You can ask them about how they did the job in the past.

For example, how they supported someone to make friends in the community.

A speech bubble above a participant and a support worker having a conversation. Inside the speech bubble is a calendar with arrows pointing to the right on it.

You can also ask them about how they would do something in the future.

If they never supported someone in the community before, you could ask how they would support you.

A participant writing on a document.

You or the person helping you interview the worker can write down their answers.

That way you can look at the answers later.

A document with a list of questions on it.

We have a list of example questions that can help you.

You can find these example questions on our website.

workforcecapability.ndiscommission.gov.au/tools-and-resources/recruitment-resources/participant/choose-method

A participant and a support worker having a conversation. Above the support worker is a speech bubble with a question mark inside it.

It’s good to also let the worker ask questions about:

  • you
  • the job.

A calendar with one day highlighted.

At the end, you can tell the worker when they’ll hear back from you about the job.